ANSWERS TO YOUR QUESTIONS

WHAT SHIPPING METHODS ARE AVAILABLE?

When you enter your address during the checkout stage you'll be informed of the different shipping methods available to you depending on your location.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

After entering your address during checkout you'll be told an estimate depending on delivery selected. We aim to get our products out to people as soon as possible and if you have any issues do not hesitate to contact us.

DO YOU SHIP INTERNATIONALLY?

Yes we ship everywhere and anywhere as we want our products to be seen accross the globe.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept most payment methods whether you're paying with card, apple wallet or google pay.

IS BUYING ON-LINE SAFE?

Buying online is completley safe when using our site as we have a secure payment portals.

HOW DO I PLACE AN ORDER?

Just add the item to your basket and checkout, from there you can enter your payment details and address and you'll be done in no time..

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

Yes, to ensure we can offer the best discounts and give our Xtra Club Members a personal discount code an account is required before checkout but dont worry, we won't spam you..

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

You can contact us via the email shown at the bottom of every page on the website, this is where we will deal with all shop requests and queries .

HOW CAN I CANCEL OR CHANGE MY ORDER?

Login to your online account and you can either cancel or change your order, should you have any issues contact us via email and we'll get it sorted for you.

HOW DO I TRACK MY ORDER?

If tracking is available you'll get notified by email but if you prefer to check manually login to your online account and tracking information will be provided there if available..